Website terms & conditions

These terms and conditions govern your use of the Coffee Pup website. By using this website, you agree to these terms and to any other notices or policies linked from this page.

About Coffee Pup

Coffee Pup is a small independent bakery and community-led business based in Wimbledon, London. The website is provided to share information about our products, markets, wholesale enquiries, charity work and community updates.

Using this website

You may use this website for personal, non-commercial purposes and for legitimate enquiries about our products and services. You agree not to use the website in any unlawful, harmful or misleading way, or to interfere with its operation or security.

Products, markets and availability

Information on the website about products, flavours, market dates, pricing, availability and services is provided for general information and promotional purposes. We aim to keep this information accurate, but details may change at any time due to seasonality, ingredient availability, production capacity, market conditions or other practical considerations.

Products shown on the website are presented as examples of what we may offer and may vary in appearance, size, decoration, flavour or presentation from the photographs displayed. If you have specific dietary, allergen or ingredient questions, please contact us directly before purchasing or consuming any product.

Wholesale enquiries

Our website allows businesses to submit wholesale enquiries or express interest in working with Coffee Pup. Submitting an enquiry does not create a contract, guarantee supply or reserve any production capacity.

Any wholesale arrangement will be subject to our acceptance and may require separate commercial terms covering products, pricing, minimum orders, delivery or collection arrangements, payment terms and other conditions. A binding agreement will only arise once those terms have been agreed between us and the relevant business.

Intellectual property

Unless otherwise stated, the content of this website, including text, images, branding, graphics, product photography, layout and design, is owned by Coffee Pup or used with permission. You may view and use the website for personal or legitimate business purposes, but you may not copy, reproduce, distribute or exploit it without our permission except where this is allowed by law.

Website availability and liability

We aim to keep the website available and up to date, but we do not guarantee that it will be uninterrupted, error-free or free from technical issues. We may update, suspend or withdraw parts of the website at any time without notice.

To the extent permitted by law, Coffee Pup does not accept liability for any loss, damage or inconvenience arising from your use of the website, including any reliance on information displayed here. Nothing in these terms excludes liability that cannot lawfully be excluded.

Third-party links

This website may contain links to third-party websites or services such as social media platforms, maps or external resources. These are provided for convenience only, and we are not responsible for their content, availability or privacy practices.

Privacy and cookies

Our use of personal information is set out in our Privacy Policy. Our use of cookies and similar technologies is explained in our Cookie Policy and through the cookie preferences available on the site.

Changes to these terms

We may update these terms from time to time to reflect changes to our website, services or applicable law. The latest version will be published on this page with the most recent update date.

Governing law

These terms are governed by the laws of England and Wales. Nothing in these terms affects any rights you may have under applicable law that cannot be excluded or limited.

Contact us

If you have any questions about these terms or about the Coffee Pup website, please contact us using the details provided on the website.